Contact

Frequently Asked Questions (FAQ)

HOW DO I MAKE ONLINE PURCHASE?
1) Visit www.de-omairah.com
2) Click Buy Online / Sale
3) Choose your product.
4) Add to Cart and click Go to Check Out
5) Fill in your details in Customer Information
6) Next Continue To Payment
7) Complete Order

HOW OFTEN ARE PARCELS SHIPPED OUT ?
We will ship out the next business day after successful payment. Our courier service will take between 1-3 days to complete the delivery.

WHAT PAYMENT METHODS DO YOU ACCEPT ?
We accepts payments via DBS/POSB transfer & Credit Card via Paypal Transactions.

For all bank ATM transfer , please remember to keep your receipt after you have transferred.
Please take a clear photo of your transaction receipt then e-mail or WhatsApp your payment details with your Order/Invoice ID and e-mail address written.

WHAT SHOULD I DO IF THE PRODUCT HAS A DEFECT ?
Take a picture & provide a simple description of the defect then send to us via Email or WhatsApp. We will contact you within 3 working days. Our contact details can be found on “About”.

GET IN TOUCH WITH US

We are always striving to serve you better. Send us your enquiries or feedback!